Booking professional therapists that come to your home has never been easier!
Our platform has simplified how you search and book therapy services, placing complete control directly in your hands all through the mobility app.
To maintain health and well-being in your own home, mobility has over 1,000 therapists nationally available to you, ready to book.
Therapy services include Chiropractors, Occupational Therapists, Physiotherapists, Podiatrists, Dietitians and more.
Note: a therapy booking request is tentative until a trained advisor calls you to discuss your requirements. They will then complete a confirmed booking with your chosen therapist.
How do I find and book a therapy service?
Step 1: Log into the App
Sign in to the mobility app using your email. If you haven’t already, download the app
Tap ‘Find a Carer ’ on the home page.
Step 2: Search details
Ensure the address is correct, as this is where services will take place.
Under ‘When’ – select your preferred day & time.
A therapist will contact you directly to book the correct service.
Under ‘Care Type’ make sure you select ‘Therapy’ followed by your support type.
If there are no other requirements click ‘Search’.
Step 3: Select a therapist and book now
From the available therapists, select your closest or chosen by tapping on the profile square.
This will open the therapist’s profile where you will be able to see their bio, certificates, training and more.
Once you have found your chosen therapist and reviewed their profile, to book, simply click on’ Book Now’ at the bottom of the screen.
Step 4: Finalise booking
Review your booking details, and make sure you have entered a title for your booking request.
We recommend using your first name and the support type you are requesting (physiotherapy, occupational therapy, podiatry, etc).
Next, select the payment method:
- Invoiced to your provider (select your provider from the drop-down list),
- HCP or NDIS funding,
- Pay with a credit or debit card.
Lastly, tap the checkboxes to accept the service agreement and km charges.
You will only be charged for km’s if driving is required with a therapist during your service.
Once that is done, click ‘Confirm Booking’ at the bottom of the screen.
